Terms of Service & Disclaimer

Last Updated: 1/19/2026

These Terms of Service ("Terms") govern your purchase and use of any and all courses, programs, memberships, and digital products (collectively, the "Programs") offered by R STERLING ENTERPRISES LLC ("we," "us," "our"). By purchasing or accessing any of our Programs, you agree to these Terms."

1. Educational Information Only

Educational Information Only All courses provided by R STERLING ENTERPRISES LLC contain educational information based on personal experience and research. Our courses are NOT:

  • Medical advice or treatment
  • Psychological therapy or counseling
  • A substitute for professional healthcare
  • Intended to diagnose, treat, cure, or prevent any medical or psychological condition* Trauma Therapy or Clinical Intervention: While some Programs may discuss trauma, childhood experiences, or emotional processing as context for nervous system sensitization, this content is strictly educational. We do not provide trauma processing, EMDR, or clinical psychotherapy. If you have a history of severe trauma or PTSD, you agree to engage with this content only under the supervision of a licensed mental health professional.

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About the Instructor:
Maggie Sterling is not a licensed physician, psychologist, therapist, or healthcare provider. All course content represents educational information and personal experience only.

2. Professional Medical Care Required

IMPORTANT: Before purchasing or using any of our courses:

  • Consult with qualified healthcare providers about your symptoms
  • Get proper medical evaluation for any health concerns
  • Do not stop, start, or modify any medical treatment based on course content without consulting your healthcare provider
  • Continue working with licensed professionals for medical and mental health care

Our courses are designed to complement professional care, not replace it.
By participating in this course, you acknowledge that you have already consulted with a physician regarding your physical and mental symptoms and have been medically cleared of acute or life-threatening conditions. The techniques regarding 'not checking' or 'allowing' symptoms are intended only for symptoms that have been deemed non-emergency by a medical professional. You agree that any new or changing symptoms will be evaluated by a doctor before you apply course principles to them.

3. Emergency Situations

If you experience severe symptoms, suicidal thoughts, or medical emergencies:

  • Call 988 (Suicide & Crisis Lifeline)
  • Call 911 or go to your nearest emergency room
  • Contact your healthcare provider immediately

Do not rely on our courses for crisis intervention or emergency medical care.

4. No Guarantees or Medical Claims

We do not guarantee specific health outcomes or results. Individual results vary based on:

  • Your unique circumstances and health status
  • How you apply the principles taught
  • Other factors outside our control
  • Whether you work with healthcare professionals

Course content shares what worked for the instructor and some students, but your experience may differ.

Acknowledgment of The Process: You understand that the educational methods taught in this course (specifically regarding nervous system desensitization) may result in a temporary increase in symptoms, anxiety, or discomfort (often referred to in the Course as the 'Recalibration Phase'). You acknowledge that this is a stated possibility of the learning process and agree that R STERLING ENTERPRISES LLC is not liable for any increase in subjective distress or symptoms.

User Effort & ImplementationYou acknowledge that the results of our Programs depend entirely on your own effort, consistency, and implementation of the principles taught. As stated in our materials, "This course cannot save you". We provide the educational roadmap, but we cannot do the work for you. Failure to achieve a desired result is not grounds for a refund or a claim of negligence.

5. Your Responsibility

By purchasing and using our courses, you acknowledge and agree that:

  • You are solely responsible for your health decisions.
  • You will consult healthcare providers before making health-related changes.
  • You understand this is educational content, not medical treatment.
  • Decisions to stop researching medical conditions, cancel medical appointments, or alter daily routines are made solely at your own risk and discretion. The Course suggests these behavioral changes in the context of desensitization, but does not know your specific medical history. You remain responsible for maintaining necessary medical monitoring.* Physical Capability & Safety: Some Programs may encourage physical movement, exposure to environments you previously avoided, or re-entering daily activities. You agree that you are the sole judge of your physical capabilities. You agree not to exceed your physical limitations or ignore distinct physical injury pain (as opposed to neuroplastic pain) when applying Course principles. We are not liable for any physical injury sustained while practicing Course concepts.
  • You will not hold us liable for outcomes from using course information.
  • You are purchasing at your own risk.

Decisions to stop researching medical conditions, cancel medical appointments, or alter daily routines are made solely at your own risk and discretion. The Course suggests these behavioral changes in the context of desensitization, but does not know your specific medical history. You remain responsible for maintaining necessary medical monitoring.

6. Course Access & Delivery

What You Receive:

  • Immediate access to course materials upon purchase confirmation
  • Access for the lifetime of the program (as long as the course exists)
  • Audio lessons delivered via private podcast feed or other digital format
  • Any bonus materials specified at time of purchase

We Reserve the Right To:

  • Update course content to improve quality
  • Discontinue courses with reasonable notice
  • Remove access for violation of these Terms
  • We reserve the right to discontinue the Program at any time. In the event of discontinuation, we will provide you with a [e.g., 30-day] notice to download any downloadable materials.

7. Refund Policy

After Accessing Course Materials:

No refunds will be issued once you've accessed the course content, regardless of:

  • How many lessons you listened to or viewed
  • Whether you "liked" the content
  • Changed circumstances
  • Any other reason

Chargebacks:

Initiating a chargeback after accessing course materials constitutes fraud and may result in:

  • Immediate termination of all course access
  • Being banned from future purchases
  • Legal action to recover costs and damages

Exceptions:

We may offer refunds at our sole discretion in cases of:

  • Technical issues preventing course access (we'll attempt to fix first)
  • Duplicate purchases made in error

8. Intellectual Property

All course content, including but not limited to audio lessons, video lessons, transcripts, worksheets, and bonus materials, is protected by copyright and owned by R STERLING ENTERPRISES LLC/ Maggie Sterling

You May:

  • Access and use course materials for personal, non-commercial use
  • Download materials for your own reference

You May Not:

  • Share, distribute, or resell course materials
  • Post course content publicly (social media, blogs, forums, etc.)
  • Use course content for commercial purposes
  • Create derivative works based on course content
  • Record, screenshot, or reproduce course content for distribution

Private Podcast Feeds: Your personal RSS feed for audio lessons is for your individual use only. Sharing your unique RSS feed URL with others allows us to track unauthorized access. If we detect multiple users accessing a single feed, your account will be automatically flagged for review and potential termination without refund.

Violation of intellectual property rights may result in immediate termination of access without refund and potential legal action.

9. Prohibited Uses

You agree not to:

  • Use course materials to provide medical, psychological, or therapeutic advice to others
  • Claim course content as your own
  • Use our brand name or course materials in misleading ways
  • Violate any applicable laws or regulations
  • Harass, threaten, or abuse our team or other students
  • Attempt to reverse engineer, decompile, or hack any course delivery systems
  • Engage in Disruptive Behavior: In any group coaching calls, community forums, or comment sections provided, you agree to maintain a supportive and respectful tone. We reserve the right to remove any student who engages in excessive "trauma dumping," monopolizes group time, discourages other students, or creates a toxic environment, as determined at our sole discretion, without refund.

In any community features or comment sections provided, you agree not to prescribe medical advice or diagnosis to other students. You agree to treat the community with respect. We reserve the right to remove any user from community features who engages in harassment, unauthorized medical advising, or trauma-dumping that disrupts the learning environment, at our sole discretion.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

R STERLING ENTERPRISES LLC and Maggie Sterling are not liable for any damages arising from your purchase or use of our courses, including but not limited to:

  • Health outcomes or medical consequences
  • Decisions made based on course content
  • Technical issues affecting course access
  • Lost profits or business opportunities
  • Indirect, incidental, or consequential damages
  • Any other damages whatsoever

Maximum Liability:
Our total liability to you for any claims related to our courses shall not exceed the amount you paid for the course.

11. Indemnification

You agree to indemnify and hold harmless R STERLING ENTERPRISES LLC, Maggie Sterling, and our affiliates from any claims, damages, or expenses (including legal fees) arising from:

  • Your use of course materials
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any health decisions you make
  • Any content you share or distribute

12. Privacy & Data Collection

Your personal information is handled according to our Privacy Policy.

By using our courses, you consent to data collection and use as described in the Privacy Policy.

13. Communication

By purchasing, you agree to receive:

  • Course access information
  • Important updates about your purchased course
  • Transactional emails related to your purchase

You can opt out of marketing emails at any time, but we may still send transactional emails related to your purchase.

14. Dispute Resolution

Governing Law:
These Terms are governed by the laws of Utah, United States.

Disputes:
Any disputes arising from these Terms or your use of our courses will be resolved through:

  1. Good faith negotiation
  2. Binding arbitration (if negotiation fails)
  3. In the jurisdiction of Utah County, Utah.

You waive the right to participate in class action lawsuits against us.

15. Course-Specific Terms

Some courses may have additional terms specific to that program (e.g., group coaching components, live call access, community forum access). Those terms will be provided at the time of purchase and are incorporated into these Terms.

16. Changes to Terms

We may update these Terms periodically. Continued use of our courses after changes constitutes acceptance of new Terms. Material changes will be communicated via email.

The "Last Updated" date at the top of this page indicates when Terms were last modified.

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and any course-specific terms, constitute the entire agreement between you and [YOUR BUSINESS NAME] regarding course purchases and use.

19. Contact Information

Questions about these Terms?

Email: maggie@maggiesterling.com
Website: www.maggiesterling.com

BY COMPLETING YOUR PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

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